Passengers should possess the following documents before boarding:

Notes for Sea-Air Transfer:

• Documented proof of holding a confirmed seat must be presented. Itinerary is not acceptable.
• Passengers holding airline staff or family tickets will not be accepted.
• The connecting flight departure time should be on the same day (Passengers who connect to CX, CI, KA, GA, KL, MH, KC, PX, TR, HX, UO or SK flight departing before 10:15am may take the last sailing of the previous day to SkyPier).
• This route is only applicable to passengers transiting via Hong Kong International Airport.  Passengers will not be able to enter Hong Kong and thus should ensure that no baggage is left outside the restricted area of the airport.
• TurboJET shall under no circumstance be held liable for any loss arising from change or cancellation of flight by airline, or those that result from passengers failing to comply with requirements set out by HKAA.
• A fine of HK$2500 will be imposed by HKAA for each repatriated passenger who failed to comply with above requirements. TurboJET reserves the right to request passenger to indemnify the Company of all fines payable.

Departure Tax Refund Procedures

Sea-to-Air passengers who have successfully completed the airline check-in procedures at SkyPier and verified by the airline as eligible for applying departure tax refund will be offered a tax refund voucher. Passengers can then present the voucher at the Tax Refund Counter after security check for on-day tax refund.

For those passengers with the tax refund voucher but for some reasons can not apply for refund at SkyPier can contact their respective airlines directly. For those who are eligible for tax refund but do not have enough time to get the tax refund voucher can fill in the tax refund application form and send it to the Civil Aviation Department together with necessary documents.

New Rules For Taking Liquids Through Security

To comply with the new guidelines recommended by the Hong Kong SAR Government, all departing flights from Hong Kong International Airport have to adopt new measures on hand baggage restrictions starting from March 21, 2007 (Wednesday) and please refer to Airport Authority website: http://www.hongkongairport.com for more information.

Airline General Baggage Information

Cabin Baggage

For all classes, each passenger (except infants) can enjoy a free baggage allowance of one cabin bag not exceeding 56x36x23cm (22x14x9 in) in size. These dimensions include wheels, handles and side pockets. Different travel classes have different weight limits: First Class – 15kg (33 lbs), Business Class – 10kg (22 lbs), Economy Class – 7kg (15 lbs).

Any bags in excess of 32kg must be repacked into lighter units before acceptance.

Free baggage allowance will be subjected to the offer of airlines

Other Baggage Restriction

Heavy Baggage on Australasian Flights

On flights to Australia as well as to / from New Zealand, all checked baggages are limited to 32kg per piece.

Important Note

We are not liable for loss of, damage to or delay in the delivery of fragile or perishable items, keys, artwork, cameras, money, jewellery, precious metals, silverware, medicines, drug, dangerous goods, commercial goods, odd-sized articles, negotiable papers, securities or other valuables, business documents, passports and other identification documents, or samples, which are included in your checked baggage.

Special Needs

For pregnant passengers, unaccompanied minors(UM) or passengers need wheelchair service, prior arrangement should be made with the respective airline.

Dangerous Goods

For safety and security reasons, dangerous goods such as those listed below, must not be carried in passenger’s baggage (checked or unchecked):

• Attach – briefcases with installed alarm devices; or incorporate lithium batteries and/or pyrotechnic material;
• Explosives, munitions, fireworks and flares;
• Compressed gases (flammable, non-flammable or poisonous) such as butane, propane, aqualung cylinders, lighter fuels or refills, aerosols;
• Flammable liquids such as paints, thinner, adhesives;
• Flammable solids such as “strike anywhere matches” and articles which are easily ignited;
• Oxidizing substances such as bleaching powder and peroxides;
• Poisons such as arsenic, cyanides, insecticides, weedkillers;
• Radioactive materials;
• Corrosive materials such as mercury (which may be contained in thermometers or blood pressure gauges), acids, alkalis and wet cell batteries;
• Knives (including hunting knives, swords), scissors and any other sharp objects (eg ice-pick) considered illegal by local law;
• Any other substances which, during a flight, present a danger not covered above, such as magnetized, offensive or irritating materials.

Medicines and toiletries in limited quantities which are necessary for your journey, such as hair sprays, perfumes and medicines containing alcohol, may be carried on board. Please check with your airline for further information.

For details of restricted items in Hong Kong, please visit the HK Police Force website at http://www.police.gov.hk/ppp_en/04_crime_matters/cpa/cpa_at_01.html

Check in online is simple, easy, quick and time saving.  Enable you to experience the convenience and speed of sea travel.

With TurboJET eCheck-In service, you can check in for Hong Kong International Airport – Macau sailings 48 hours up to 60 minutes prior to sailing time and print the boarding pass instantly.

On your departure date, please bring along the printed boarding pass, valid travel document and air ticket/e-ticket to the designated TurboJET counter at the time stated below:

To Hong Kong International Airport

Without check-in baggage

• Arrive at the ferry boarding gate not less than 30 minutes before sailing time

With check-in baggage

• Arrive at the designated eCheck-in Counter at ferry terminal not less than 30 minutes before sailing time

To Macau

Without check-in baggage

• Arrive at the ferry boarding gate in SkyPier, Hong Kong International Airport not less than 20 minutes before sailing time

With check-in baggage

• Arrive at the designated TurbuJET Counter on Level 5, T1 of Hong Kong International Airport for priority assistance not less than 60 minutes before sailing time
  Please click here to read the reminders for Airport Route passengers.

* Service only available for tickets purchased via TurboJET ticketing system.

Upstream Check-in port:

• Macau Outer Harbour Ferry Terminal (Level 2 Departure Hall)

Airline and baggage check-in services are available at the Check-in Counter at Macau ferry terminal. Boarding pass of participating airlines will be issued to passenger after check-in.  Passengers do not need to go through any check-in procedures upon arriving SkyPier and also no need to go through immigration formalities at Hong Kong International Airport. Baggage will be tagged and delivered to the designated flight.

Service Charge: FREE

Notes:

• Check-in counter closing time: 60 minutes before sailing time (please check sailing schedule in advance for flight connection)
• Passengers should have the above minimum connection time for flight connection upon arriving at SkyPier
• The service is only applicable to direct flights
• The service is currently not available for all US-bound flights until further notice

All information is subject to change without prior notice.