Bespoke Services
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Bespoke Services
Premier Services
Premier Grand Premier Services

TurboJET brings you the most extraordinary sea travel experience like never before. With the launch of the newly refurbished five-star Premier Jetfoil,passengers will enjoy exclusive and luxurious services of superb quality.

Exclusive Brand New “Premier Limo” Travel Option

  • Passengers holding Premier Grand Class tickets can proceed to boarding or make reservations at the Premier Lounge in Hong Kong or Macau
  • Departs daily with a scheduled route between Outer Harbour Ferry Terminal (Macau) and Hong Kong Macau Ferry Terminal (Sheung Wan)
  • Enjoy “Premier+” Free Shuttle Service (within Macau); for more details, please click here
  • Click on the image below to view the English version of the Premier Limo services.
Premier Services

Exclusive Services for Premier VIP Cabin & Premier Grand Class Passengers

  • Exclusive ticketing counters
  • Passengers may choose to board any other sailings of HK-Macau route on the same departure day (day sailing tickets not applicable to night sailings and is subject to seat availability)
  • Enjoy a variety of delicious meals with choices of red and white wine & coffee and other hot & cold drinks. Complimentary champagne exclusively for passengers of VIP Cabin
  • Use of online meal reservation service
  • Free Porter Services within HK Macau ferry terminal
  • Free check-in for 2 pieces of standard size luggage (including golf bag or bicycle)
  • Enjoy privileged services at the TurboJET Premier Lounge (Shop 103, Shun Tak Centre & Macau Outer Harbour Ferry Terminal) including free WiFi service, complimentary snacks and drinks, etc.
  • Use of Premier Grand Class Waiting Lounge at departure hall
  • Priority disembarkation
  • Enjoy “Premier Plus” complimentary land transfer service between Hong Kong Macau Ferry Terminal and Hong Kong International Airport; or between Macau Outer Harbour Ferry Terminal and any destination in Macau. Please click here for more details.
  • Charter services between Hong Kong / HK International Airport and Macau are available, please contact our Commercial Division at commercial@turbojet.com.hk for more details.

Fare

Below new fares effective from 1 Aug 2020

Macau <= > Hong Kong
Premier VIP Cabin
(4 seats)
Premier Grand Class
Day Sailing
$ 2,480
$ 495
Night Sailing
$ 3,310
$ 575
  • The above fares are quoted in HK dollar and include Hong Kong departure tax.
  • Other seat classes are also available on Premier Jetfoil
  • Premier VIP Cabin is also available on Kowloon/Tuem Mun – Macau routes

Night Sailings

Starting 24 November 2025, TurboJET will standardize the night sailing time for the Hong Kong-Macau route ferry services. Sailings departing at 18:30 or thereafter will be defined as night sailings, while the fare for night sailing services will remain unchanged.

Ticketing Channels

  • TurboJET Online Booking / Mobile App booking
  • Exclusive ticketing counters at:
    – TurboJET Premier Lounge (Shop G03, Shun Tak Centre / Level 2 Macau Outer Harbour Ferry Terminal)
    – TurboJET Service Centre (Shop 103, 1/F, Shun Tak Centre)
    – TurboJET Ticketing Office (3/F Shun Tak Centre / Level 2, Macau Outer Harbour Ferry Terminal)
  • TurboJET Self-service Ticketing Kiosks located at Hong Kong and Macau ferry terminals
  • All China Travel Service branches
  • Shun Tak Travel
Premier Lounge

TurboJET Premier Lounges located at Hong Kong and Macau ferry terminals are now in full service to take care of all your travel needs.

Premier Lounge (Hong Kong)

The Premier Lounge offers Premier Grand Class passengers an exclusive pre-boarding experience with enhanced privacy, convenience and hospitality. Its interior is equipped with ample space and zonings for those who prefer quiet relaxing moments so that business travelers may be as productive on the road as they are in their offices.

The Premier Lounge also offers complimentary snacks and refreshments, magazines and newspapers, free WiFi, and personal escorts during embarkation. The Lounge is conveniently located immediately next to the building’s vehicle drop-off point for easy transit.

Address

  • Shop 103, 1/F Shun Tak Centre, 200 Connaught Road Central, Hong Kong
    Opening Hours: 07:00 – 21:00 daily
    For assistance beyond the opening hours, please call (852) 3602 0131

Premier Lounge (Macau)

  • Free drinks and snacks and Wifi service for Premier Grand Class and Airport Route Super Class passengers*
  • TurboJET stored value card services

* Service charge for other passengers: MOP 80/person

Address: Level 2 Departure Hall, Macau Outer Harbour Ferry Terminal (outside restricted area)

Opening Hours: 09:00 – 19:00 daily
For assistance beyond the opening hours, please call (853) 87906339

"Premier Plus" Complimentary Land Transfer Service
Premier Services

Extending our acclaimed Premier services beyond the sea, "Premier Plus" provides Premier Grand Class and Premier VIP Cabin passengers with complimentary land transfer between Hong Kong Macau Ferry Terminal and Hong Kong International Airport; and between Macau Outer Harbour Ferry Terminal and any destination in Macau. Book in advance and enjoy an effortless transfer between land, air and sea.

Enquiries/Reservations:

EMAIL :  premierplus@turbojet.com.hk
Whtasapp Reservation by Text: +853-6575 7373
Reservation service hours: 09:00-18:00
(Appointments for the following day’s shuttle service must be made by 13:00 in the afternoon).

Complimentary Land Transfer

Premier Plus Airport:

Hong Kong International Airport <=> Hong Kong Macau Ferry Terminal (Sheung Wan) & Macau Ferry Terminal <=> Destination in Macau (Fare: $615)

Premier Plus Macau:

Macau Ferry Terminal <=> Destination in Macau (Fare︰Day Sailing $495;Night Sailing $575)

Luggage Services:

  • Complimentary porter service within Macau Outer Harbour Ferry Terminal and Hong Kong Macau Ferry Terminal
  • Complimentary check-in for 2 pieces of standard size luggage (including golf bag)

Whatsapp Booking No:  +853-6575 7373
Email︰premierplus@turbojet.com.hk
Reservation Period︰09:00-18:00

Routes
Applicable Sailing Time
Reservation Time
Notes
HKIA => Hong Kong Macau Ferry Terminal (Sheung Wan)
09:00 – 18:00
07:00-16:00
Passengers should arrive at TurboJET check-in counter on Level 5, T1, HKIA (E2 Transfer Area) by 16:00
Hong Kong Macau Ferry Terminal (Sheung Wan)=> HKIA
09:00 – 21:00
Please reserve before 1:00pm one day advance of travel
Passengers should arrive at TurboJET check-in counter on Level 2, Macau Outer Harbour Ferry Terminal at least 20 mins prior to ferry departure time
Macau Outer Harbour Ferry Terminal => Destination in Macau
08:00 – 22:30
Please reserve before 1:00pm one day advance of travel
Passengers should proceed to the Premier Plus meeting points inside the arrival hall (Outer Harbour: area adjacent to the MGTO Tourist Information Kiosk; Taipa: In front of the Taxi Stand at the exit of Taipa Ferry Terminal ) Shuttle departs 15 mins upon vessel arrival at Macau.
Destination in Macau => Macau Outer Harbour Ferry Terminal
07:30 – 23:00
Please reserve before 1:00pm one day advance of travel
Pick-up time will be confirmed at the time of reservation

Terms & Conditions:

  • Premier Plus land transfer service is complimentary for Premier Grand Class and Premier VIP Cabin passengers. Ferry tickets must be presented upon use of the transfer service.
  • Flight information will be required for reservation of Premier Plus Airport service and this service is only applicable to Hong Kong(Sheung Wan) – Macau route.
  • Passengers using the service from Hong Kong International Airport to Macau with excess baggage will be subject to a charge of HK$90/pc for the first extra baggage (i.e. the 3rd piece) and HK$150/pc for the second extra baggage (i.e. the 4th piece).  Each passenger is allowed to carry maximum 4pcs of baggage.  For passengers from Macau to Hong Kong International Airport, please refer to the luggage tariffs on HK-Macau route.
  • Passengers must board the vessel at the scheduled departure time as specified on the ferry ticket in order to enjoy the reserved land transfer service.
  • The service cannot be used in conjunction with any other discount offers.
  • Vehicle type deployed subject to availability on departure day.
  • Vehicle type deployed subject to availability on depaTurboJET shall not be liable for any loss arising from delay of land transfer or vessel.rture day.
  • TurboJET reserves the final decision on the provision of land transfer service.
Connected Services
Free Shuttle Services

This service is available to passengers of all seat classes.

From now, all passengers arrival at Macau Outer Harbour Ferry Terminal can immediately take the shuttle to travel across Macau and Taipa. The drop-off locations are adjacent to popular tourist spots, such as New Yaohan Macau and Grand Lisboa Macau, allowing you to explore Macau with ease.

Route:

Outer Harbour Ferry Terminal > AIA Tower(final destination for Economy Class passengers)with 5-15mins walking distance to popular tourist spots and shopping outlets > Nova Mall

Note: Seats are available on a first-come, first-served basis; priority and advance reservations via WhatsApp are accepted for Super Class passengers

Shuttle Servicing Hours: 09:00 – 23:00
* Currently with drop-off only, seats are limited.

Reservations (for Super Class passengers) :

Whatsapp: +853-6575 7373
Email: superplus@turbojet.com.hk
Reservation service hours: 09:00-18:00

"Premier Plus" Complimentary Land Transfer Service

Extending our acclaimed Premier services beyond the sea, “Premier Plus” provides Premier Grand Class and Premier VIP Cabin passengers with complimentary land transfer between Hong Kong Macau Ferry Terminal and Hong Kong International Airport; and between Macau Outer Harbour Ferry Terminal and any destination in Macau.  Book in advance and enjoy an effortless transfer between land, air and sea.

Luggage Services :

  • Complimentary porter service within Macau Outer Harbour Ferry Terminal and Hong Kong Macau Ferry Terminal
  • Complimentary check-in for 2 pieces of standard size luggage (including golf bag)

Enquiries/Reservations:

Email: premierplus@turbojet.com.hk
Whatsapp Reservation by Text: +853-6575 7373
Reservation service hours: 09:00-18:00 (Appointments for the following day’s shuttle service must be made by 13:00 in the afternoon).

Meal Services
Complimentary Meal

TurboJET provides complimentary meal service to Premier VIP Cabin, Premier Grand Class and Super Class passengers.

Premier VIP Cabin and Premier Grand Class Super Class
  • Chef’s Daily Special Hot Meals
  • Signature Hot Dogs and Other Light Meals
  • Red and White Wine
  • Hot and Cold Beverages
  • Cakes and Desserts
  • Champagne (Exclusive for Premier VIP Cabin passengers)
  • Specialty Hot Meals (Served during regular meal hours)
  • Signature Hot Dogs, Sandwiches, and Cup Noodles
  • Hot and Cold Beverages
Online Meal Reservation Service

The service provides a selection of delicious hot meal and light meal menu choices options available for passengers to reserve for online reservation. Breakfast, late-night meal and child meal , including vegetarian and children’s meals and other special dietary arrangements are also available for reservation ; exclusively for VIP Cabin and Premier Grand Class passengers. Simply reserve online 24 hours ahead and
present the ferry ticket to our cabin attendant to redeem the reserved meal upon boarding.

Remarks:

  • Service is only available for VIP Cabin or Premier Grand Class  passengers with tickets issued by via TurboJET ticketing system taking the specified routes below:
    Hong Kong (Sheung Wan) ⇔ Macau (Outer Harbor)
    Hong Kong (Sheung Wan) ⇒ Taipa (single way)
  • Online reservation or meal change has to be made at least 24 hours prior to the departure time.
  • Passengers must board the vessel at the scheduled departure time as specified on the ferry ticket.
Onboard Ordering E-sales System
Meal Services

The onboard ordering e-sales system is now live, offering a convenient shopping experience to enjoy a wide selection of items during your journey. Available categories include: a variety of homemade light meals, snacks, hot and cold beverages, specialty souvenirs, and duty-free items.

Once seats are assigned, Economic Class passengers can simply scan the QR code printed on the seat assignment slip using their mobile device to instantly place food orders and shop duty-free online. For passengers in Premier VIP Cabin, Premier Grand Class and Super Class, cabin assistants are available to assist with ordering and purchases upon request.

Onboard Services & Facilities
Seat Class

TurboJET is committed to offering the ultimate travel experience for all passengers. Economy, Super Class, Premier Grand Class and Premier VIP Cabin are designed to cater for different needs of the passengers.

TurboJET's Super Class is designed with flexible adjustable contoured-seats (depends on vessels types) and provides passengers with a series of value-added services such as complimentary meal and newspapers, priority disembarkation and the exclusive use of waiting lounge. Premier Grand Class passengers can also enjoy an array of palatable delights such as hot meals, red and white wine and a variety of beverage throughout the journey in the finest environment available. VIP cabin passengers exclusively enjoy welcome champagnes and more personal space than ever.

Since 2015, TurboJET has rolled out "Premier Plus" service to Premier Grand Class passengers with complimentary land transfer between Hong Kong Macau Ferry Terminal and Hong Kong International Airport; and between Macau Outer Harbour Ferry Terminal and any destination in Macau.

Onboard Sales Items

A selection of food, beverage and duty-free goods are also available for passengers to choose from. Passengers may contact our Cabin Attendant if interested to purchase.

Vessel Facilities

Air-conditioned cabins, VIP cabin for up to 6 passengers, video entertainment, catering counter, luggage compartment, modern washrooms (facilities may differ slightly on each vessel). Blankets are available onboard for passengers upon request.

Free Wifi is also available onboard and the cabins are also well-equipped with audio and visual systems, bringing a wide range of round-the-clock onboard programs and the hippest trends in town to passengers.

Meet & Greet Service

Taking customers' priorities as our own, TurboJET is proud to introduce a comprehensive range of one-stop guest services to truly meet the needs of our passengers. Our professional team will be assisting you not only when you are onboard TurboJET but also ensuring a seamless transition to and from your sea journey. Our range of services include full escort meet & greet service at our service ports, check-in service, porter and luggage service as well as land transportation arrangement and etc., making it the one-of-a-kind guest services that bridge your every need along the way.

Services
    • Meet and greet Service at service ports, which include full escort by our Guest Service Team, ferry ticket, luggage check-in and porter services etc.
    • Unaccompanied minors service (7-16 years old)
    • Advance check-in service at designated hotels in Macau (for Airport Routes)
    • Land transportation arrangement
    • Home baggage pick-up service in Macau
    • Rental of TurboJET Premier Lounge at Shun Tak Centre or charter of TurboJET vessels

    For more details, please contact:
    E-mail: guestservices@turbojet.com.hk

Luggage Services
Luggage Storage
  • Luggage storage service is available at both Hong Kong and Macau ferry terminals.
  • Rate: Macau: HKD/MOP 30 per piece /hour
    Hong Kong: 1hrs-5hrs: HKD$50; 5hrs-8hrs: HKD$100; Therafter: HKD$20/hour
  • TurboJET SVC card member is entitled to 20% dicsount
  • Partial hour is charged as an hour
  • Locations:
    Hong Kong: TurboJET Service Centre, Shop 103, 1/F, Shun Tak Centre (Operation hours: 07:00 – 22:30)
    Macau: Luggage Services Counter, Level 2, Macau Outer Harbour Ferry Terminal (Operation hours: 07:00 – 22:30)
Porter Service
  • Porter service is available at designated points at Hong Kong and Macau ferry terminals.
  • Rate: HKD/MOP 30 per piece
  • TurboJET SVC card member is entitled to 20% dicsount
  • Arrival passengers may approach the Luggage Reclaim Counter for porter service.
  • Service coverage:
    Hong Kong Macau Ferry Terminal
    Luggage claim counter or check-in counters  │  Private car park on 1/F  │  Taxi stand on G/F  │  TurboJET Premier Lounge

    Macau Outer Harbour Ferry Terminal
    Baggage Services Office (Arrival Level) │  Luggage Service Counter  │  Taxi stand
Luggage check-in
    • Each passenger is allowed self-carrying 1 piece hand carry luggage for free. All luggage exceeding the limitation must be check-in.
    • Check-in Locations:
      Hong Kong Macau Ferry Terminal
      Luggage Check-in counter (West Bridge, 3/F Shun Tak Centre)
      TurboJET Service Centre (Shop 103, 1/F, Shun Tak Centre) (For Premier Grand Class passengers only)

      Macau Outer Harbour Ferry Terminal
      Luggage Services Counter (Room 2618, Level 2)
      TurboJET Premier Lounge (Shop 2535, Level 2) (For Premier Grand Class passengers only)Taipa Ferry Terminal
      Luggage Services Counter
    LUGGAGE LIMITATION
    VOLUME, QUANTITY AND WEIGHT LIMITATION
    Hand-carry luggage
    600mm x 200mm x 350mm within 20kgs
    Standard size luggage
    760mm x 560mm x 280mm within 40kgs
    Quantity Acceptance
    3 pieces of standard size luggage
    • Any luggage exceeding the hand-carry limitation must be handled by our company as check-in luggage.
    • Luggage exceeding the standard size limitation will be checked as over-size luggage.
    • Excess luggage may be accepted which will be subjected to the vessel capacity or the luggage actual conditions.

    Notes for Check-in:

    • Luggage check-in service is available from 45 minutes up to 20 minutes before departure time.
    • Any over weight, over-size or excess quantity luggage have to be checked within the luggage check-in service hour and paid for the relevant charge.
    • Check-in luggage will only be transported on the Vessel on which the passenger is going to travel.
    • Any late check-in luggage will be deferred to the next immediate sailing together with the passenger.
    • Each check-in luggage will be charged according to the Luggage Tariffs.
    • Any check-in luggage not claimed within 60 minutes upon arrival will be treated as unclaimed luggage and will be stored at our Luggage Services Counter.  Passengers who reclaim the luggage thereafter will be charged according to the luggage storage rate.

    Effective since 1 June 2025

    LUGGAGE TARIFFS
    Hand-carry size luggage within 20kg
    Free (1 piece)
    ANY CHECK-IN LUGGAGE WITHIN STANDARD SIZE
    20kg or below
    HKD/MOP 35 per piece
    Over 20kg – 30kg
    HKD/MOP 45 per piece
    Over 30kg – 40kg
    HKD/MOP 55 per piece
    Over 40kg or exceeding the standard size limitation
    Pre-arrangement with separate quotationis required
    Golf Bag
    HKD/MOP 35 per set
    Bicycle
    (Must be packed in a hard case / front wheel is removed (for self-carry))
    HKD/MOP 65

    Remarks:

    • Premier VIP Cabin and Premier Grand Class passengers are entitled to check-in 2 pieces of standard size luggage for free (the free allowance may include golf bag)
    • Super Class passengers are entitled to check-in one golf bag for free
Packing Service

Packing and banding services are available at Macau Outer Harbour Ferry Terminal.

Charges:

  • Packing Service : HKD/MOP40/box (carton size:36cm x 36cm x 50cm)
  • Banding Service : HKD/MOP10/stripe
Wheelchair/Baby Stroller Service

Wheelchair Boarding Assistance Service

There are a variety of wheelchair styles, with electric wheelchairs being particularly larger in size. For safety reasons, passengers using electric wheelchairs are required to transfer to the wheelchair provided free of charge by the company for boarding. If necessary, passengers are advised to call in advance for inquiries.

  • Departure from Hong Kong (Sheng Wan) :+852 3602 0131
  • Departure from Macau (Outer Harbour/ Taipa) :+853 8790 6339

Wheelchair/Baby Stroller Rental Service

Rental Location:

  • Hong Kong Macau Ferry Terminal: TurboJET Luggage Services Counter (West Bridge, 3/F Shun Tak Centre)
  • Macau Outer Harbour Ferry Terminal (Level 2): TurboJET Luggage Services Counter

RentalFee:

HKD/MOP 100 for the first 10 hours (less than 10 hours will be counted as 10 hours),  HKD/MOP 10 per hour thereafter.

* Elderly aged 65 or above may enjoy 50% discount for the first 10 hours of wheelchair rental.

Deposit (cashonly):

  • HK/Macau citizens: HKD/MOP 1,000/pc
  • Non HK/Macau citizens: HKD/MOP 2,000/pc

* Proof of identity must be presented.

Wheelchair/Baby Stroller Service Wheelchair/Baby Stroller Service
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