As the Hong Kong Observatory will issue Typhoon Signal No. 8 at 2:20 PM, TurboJET will implement the following ferry and ticketing arrangements:
Ferry Schedule
。Hong Kong-Macau (Outer Harbour) route: Limited service is currently being provided. The last ferry departing from Hong Kong to Macau is at 11:30 AM; the last ferry departing from Macau to Hong Kong is at 1:00 PM.
。Hong Kong-Taipa route: Service is suspended.
。Zhuhai and Shekou routes: Service is suspended.。Macau Maritime Tour: Service is suspended.
TurboJET will make adjustments in response to actual weather conditions. Passengers are advised to pay close attention to the latest typhoon information, as well as the latest ferry information on the company's official website and social media platforms.
Ticketing Arrangements Due to the Typhoon
Passengers affected by the typhoon can reschedule their ferry time free of charge. They may also apply for a refund or reschedule within one month after services resume. Passengers who purchased tickets through a travel agency must contact the relevant agent directly for refunds.
How to Change Ferry Time or Apply for a Refund
Visit a TurboJET ticketing office in person.Alternatively, email reservation@turbojet.com.hk for assistance.
In response to the Super Typhoon Ragasa which is gradually approaching, TurboJET is providing the following information regarding ferry and ticketing arrangements to help passengers plan their travel in advance:
Ferry Schedule
Mainland China Routes:The Hong Kong-Zhuhai and Macau-Shekou ferry services have been suspended starting today until further notice.
Hong Kong-Macau Routes (22/9):
TurboJET services between Hong Kong and Macau are generally operating as scheduled. The last sailings to and from Hong Kong and Taipa have already departed.
TurboJET may adjust its operations depending on actual weather conditions. Passengers are encouraged to stay updated on the latest typhoon developments via the company's official website or social media platforms.
Ticketing Arrangements Due to the Typhoon
Passengers affected by the typhoon can reschedule their ferry time free of charge.
They may also apply for a refund or reschedule within one month after services resume.
Passengers who purchased tickets through a travel agency must contact the relevant agent directly for refunds.
How to Change Ferry Time or Apply for a Refund
Visit a TurboJET ticketing office in person.
Alternatively, email reservation@turbojet.com.hk for assistance.
Given that there is a possibility of Typhoon Signal No. 8 being issued in Macao today 7/9, we provide the following information to passengers regarding sailing information for reference:
Macau Cruise
Currently suspended.Hong Kong-Macau Ferry Services
Last departure times:
Hong Kong to Macau: 18:30
Macau to Hong Kong: 20:00Zhuhai Ferry Services
Services from Jiuzhou Port to Hong Kong are suspended from 14:00 onwards. Services from Hong Kong to Jiuzhou Port are suspended from 15:30 onwards.
All sailings on September 8 are tentatively canceled.
Shekou Ferry Services
Services from Shekou to Macau are suspended from 13:00 onwards.
Services from Macau to Shekou are suspended from 14:30 onwards.
All sailings on September 8 are canceled.
When Typhoon Signal No. 8 is issued in Hong Kong or Macao, ALL ferry services will be suspended until further notice.
Ticketing Arrangements:
When the Hong Kong / Macau Observatory announces Typhoon Signal No. 3, passengers may apply to change their sailing schedule (free of charge); Passengers holding tickets for affected sailings during service suspension can apply for a refund or change their sailing schedule within one month. However, passengers who purchased tickets through a travel agency will need to contact the relevant agent for a refund.
How to apply for reschedule or refund:
In person at a TurboJET ticketing office or via email to reservation@turbojet.com.hk
Please refer to the TurboJET website and Facebook page for timely service update.
In light of the recent Chikungunya fever cases reported in Hong Kong and Macau, TurboJET has implemented the following enhanced mosquito prevention measures to provide passengers with extra peace of mind while traveling:
- Professional mosquito control treatments are applied after the deep cleaning of daily sailings.
- The frequency of applying mosquito repellent products in the cabin has been increased.
- Inspections of environmental conditions, such as terminals and vessels, have been strengthened to eliminate mosquito breeding grounds.
TurboJET encourages passengers to take care of their personal protection while traveling and to help maintain a clean environment. Let's jointly work together to prevent mosquito-borne diseases.
Starting July 24, 2025, when booking eBoarding tickets for Hong Kong-Macau route sailings on the TurboJET official website, passengers can experience a seamless one-stop features for both tickets and seats reservation in one go.
This seat selection service is currently available exclusively for advance online bookings and is free of charge during the promotional period. If you have no preference for seat location, you can simply click "Proceed" to the payment process directly.
For the tutorial video on how to use the online seat selection service, please click here.
Please note:
Current and On-day sailing's booking is not eligible for the service.
Passengers who do not take the reserved sailing may risk not being assigned their selected seat.
Seat assignments may vary depending on the actual vessel deployed for the sailing.
Given the potential for typhoon signals to be issued in Hong Kong and Macau this weekend, TurboJET would like to provide passengers with the following information regarding general ticketing arrangements during adverse weather conditions:
TurboJET Hong Kong-Macau Ferry Services and Macau Cruise:
When Typhoon Signal No. 3 is issued in Hong Kong or Macau:
．Hong Kong-Macau ferry services will continue to operate, but adjustments may be made depending on weather conditions.
．Macau Cruise services will be suspended.
When Typhoon Signal No. 8 is issued:
All ferry services will be suspended until further notice.
Zhuhai Ferry Services:
As per the announcement from Zhuhai High-Speed Passenger Ferry Co., Ltd.:
July 19th
Zhuhai to Hong Kong: Suspended from 15:00 until further notice.
Hong Kong to Zhuhai: Suspended from 17:30 until further notice.
Ticketing Arrangements:
When the Hong Kong / Macau Observatory announces Typhoon Signal No. 3, passengers may apply to change their sailing schedule (free of charge); Passengers holding tickets for affected sailings during service suspension can apply for a refund or change their sailing schedule within one month. However, passengers who purchased tickets through a travel agency will need to contact the relevant agent for a refund.
How to apply for reschedule or refund:
In person at a TurboJET ticketing office or via email to reservation@turbojet.com.hk Please refer to the TurboJET website and Facebook page for timely service update.
As part of the fairway control measures implemented in Hong Kong in the morning of July 7, 2025, several sailings of the Hong Kong-Macau and Hong Kong-Zhuhai routes may be affected. Passengers are advised to follow the instructions of the terminal staff on the arrangement or pay attention to service update on the official Facebook page.
As part of the fairway control measures implemented in Hong Kong in the morning of July 3, 2025, several sailings of the Hong Kong-Macau and Hong Kong-Zhuhai routes may be affected. Passengers are advised to follow the instructions of the terminal staff on the arrangement or pay attention to service update on the official Facebook page.
By the order of the Ministry of Transport of the PRC, all passengers must present original travel documents upon purchasing tickets to/from mainland China at ticketing counters.
For online purchase, full name and document number as shown on a valid travel document must be provided and the original document must be produced for verification upon ticket collection and check-in.
Because of the same order, infants below 1 year old should also collect a free ticket at ticketing counters by presenting a valid travel document.
In light of the recent Chikungunya fever cases reported in Hong Kong and Macau, TurboJET has implemented the following enhanced mosquito prevention measures to provide passengers with extra peace of mind while traveling:
- Professional mosquito control treatments are applied after the deep cleaning of daily sailings.
- The frequency of applying mosquito repellent products in the cabin has been increased.
- Inspections of environmental conditions, such as terminals and vessels, have been strengthened to eliminate mosquito breeding grounds.
TurboJET encourages passengers to take care of their personal protection while traveling and to help maintain a clean environment. Let's jointly work together to prevent mosquito-borne diseases.
Starting July 24, 2025, when booking eBoarding tickets for Hong Kong-Macau route sailings on the TurboJET official website, passengers can experience a seamless one-stop features for both tickets ...
Given the potential for typhoon signals to be issued in Hong Kong and Macau this weekend, TurboJET would like to provide passengers with the following information regarding general ticketing arra ...
- Professional mosquito control treatments are applied after the deep cleaning of daily sailings.
- The frequency of applying mosquito repellent products in the cabin has been increased.
- Inspections of environmental conditions, such as terminals and vessels, have been strengthened to eliminate mosquito breeding grounds.
TurboJET encourages passengers to take care of their personal protection while traveling and to help maintain a clean environment. Let's jointly work together to prevent mosquito-borne diseases.
As part of the fairway control measures implemented in Hong Kong in the morning of July 7, 2025, several sailings of the Hong Kong-Macau and Hong Kong-Zhuhai routes may be affected. Passengers are ...
- Professional mosquito control treatments are applied after the deep cleaning of daily sailings.
- The frequency of applying mosquito repellent products in the cabin has been increased.
- Inspections of environmental conditions, such as terminals and vessels, have been strengthened to eliminate mosquito breeding grounds.
TurboJET encourages passengers to take care of their personal protection while traveling and to help maintain a clean environment. Let's jointly work together to prevent mosquito-borne diseases.
As part of the fairway control measures implemented in Hong Kong in the morning of July 3, 2025, several sailings of the Hong Kong-Macau and Hong Kong-Zhuhai routes may be affected. Passengers are ...